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    WCTNZ® Sales & Project Enquiries

    0800 022 027

    Planning a composting toilet, greywater system, pump station, toilet building, or wider wastewater project?

    Use the enquiry form on this page or contact us directly. The WCTNZ® team will help guide you toward the right pathway.

    Call note: Calls are recorded for quality and training. If we are unavailable, please leave a message and we will return your call.

    Email us

    Choose the right contact point

    Sales and project enquiries

    For composting toilets, greywater systems, pump stations, toilet buildings, and system packages.

    sales@wctnz.co.nz

    Toilet building enquiries

    For WCTNZ® toilet buildings, public toilet projects, and building-related discussions.

    buildings@wctnz.co.nz

    Existing customer support

    For registered systems, product support, parts, consumables, and support-ticket pathways.

    support@wctnz.co.nz

    WCTNZ® Hub

    Showroom, warehouse and dispatch

    8A Woodruffe Ave, Henderson, Auckland, 0612

    Visits are best during showroom hours. If you want to see a specific model, please contact us first so we can confirm what is currently available to view.

    Open hours

    Showroom and office hours

    Monday
    9:00 am – 5:00 pm SHOWROOM OPEN
    Tuesday
    9:00 am – 5:00 pm SHOWROOM OPEN
    Wednesday
    9:00 am – 5:00 pm SHOWROOM OPEN
    Thursday
    9:00 am – 5:00 pm SHOWROOM OPEN
    Friday
    9:00 am – 5:00 pm SHOWROOM OPEN
    Saturday
    Closed
    Sunday
    Closed
    Public holidays
    Closed

    Holiday hours and planned breaks: WCTNZ® is closed on public holidays. Extended holiday breaks, Christmas/New Year closures, or special dispatch cut-off periods will be noted here when active.

    What to include

    Help us guide you faster

    Project type: composting toilet, greywater, pump station, toilet building, or package

    Location: where the project is based

    Use case: home, bach, tiny home, commercial, public, rural, or off-grid

    Stage: early planning, consent, build, replacement, or support

    Site details: access, services, slope, discharge, layout, ventilation, or known constraints

    Not sure?

    Use Help Me Choose

    If you are unsure which pathway fits your project, the Help Me Choose form is the best starting point.