Sales Page Offers: Sales are available under the Sales page. The sale price is limited to one item per customer. Discounts cannot be combined with other sales or discounts.

Online Bulk Purchase Price Breaks: “The more you buy, the more you save” is available on selected items.

Special Cases: If you feel you have a special case and would like us to give it some consideration, please contact us on 0800 022 027.

TRADE10 Discount: Provides a fixed 10% discount on the GST-exclusive pricing. Discounts cannot be combined with other sales or discounts.

Online Bulk Purchase Price Breaks: “The more you buy, the more you save” is available on selected items.

Bulk Rate Priority: The bulk rate is second to the trade price. Discounts cannot be combined with other sales or discounts.

Special Cases: If you feel you have a special case and would like us to give it some consideration, please contact us on 0800 022 027.

Minimum Purchase Requirement: $6,000 of purchases every 12 months.

Grace Period: If this has not occurred, you will be notified and provided with a 1-month grace period to fulfil the purchasing requirement; otherwise, the account will revert to the standard purchasing price.

Reinstating a Trade10 account after cancellation: If your account is cancelled due to failure to satisfy Trade10 purchasing requirements, you will need to purchase $3,000 worth of goods at standard price within 6 months. Afterwards, your Trade10 account can be reactivated.

Eligibility threshold: at least NZD $12,000 in purchases over a consecutive 12-month period.

Application required: customers must request a credit account and provide any information reasonably required by WCTNZ®.

Approval is not automatic: all applications are subject to approval, account history, payment history, trade references, credit checks, and WCTNZ® internal review.

Credit limit: WCTNZ® may set, amend, suspend, or withdraw a credit limit at its discretion, subject to applicable law and any written credit agreement.

Payment terms: invoice payment dates, overdue account rules, account holds, and any recovery costs will be confirmed in writing if a credit account is approved.

Account conduct: overdue payment, disputed accounts, failed payment history, change in business status, or misuse of the account may result in credit suspension or withdrawal.

Availability: wholesale pricing is available only on selected brands or selected product lines, and may include ranges such as Nature Loo™ Alectura Range and CompoCloset™ Range where currently approved.

Minimum Order Requirement: wholesale orders generally require a minimum of 25 units, unless WCTNZ® agrees otherwise in writing.

Exclusive Discounts: approved bulk orders may qualify for a larger discount off the tax-exclusive price.

Purchase Orders: orders must be placed using an official Purchase Order.

Payment Terms: payment must be made in full before processing and delivery. Credit terms are not available for wholesale orders unless WCTNZ® has expressly approved separate written terms.

Delivery Confirmation: delivery timelines will be confirmed upon order approval.

Authorised Sales Channels: selected wholesale opportunities may be subject to authorised sales channels, brand restrictions, distribution limits, project conditions, or other supply rules.

Value: 1 Store Credit has the equivalent value of 1 NZD when used on eligible WCTNZ® online store purchases.

Account requirement: Store credit is available to account holders only and may be recorded against the customer’s WCTNZ® account.

Eligible use: Store credit may be used towards eligible goods on the WCTNZ® online store unless WCTNZ® states otherwise.

Services excluded: Store credit cannot be used on WCTNZ® services outside the online store unless WCTNZ® expressly agrees in writing.

No cash redemption: Store credit is not redeemable for cash.

Validity period: Store credit is valid for 365 days unless a different expiry is stated when the credit is issued.

Promotional or giveaway credit: WCTNZ® may issue store credit as part of a promotion, giveaway, customer goodwill gesture, or special offer. Any special conditions will apply as stated at the time of issue.

Refund or back credit: Where WCTNZ® issues credit instead of another remedy, the terms attached to that credit will depend on the original transaction, applicable law, and any written agreement with the customer.