Customer Testimonials

"We got a Clivus Multrum CM8 composting toilet because it fits our ecological ethos. We do a lot of environmental initiatives and a composting toilet just seemed logical.

We are effectively off-grid with no power. The sewer wasn't in the right places for us and we weren't allowed to do a longdrop as it can leach into the environment. So, the Waitakere Ranges Local Board consented the composting toilet and gave us the funding for it as an eco-friendly solution. The toilet fan is driven by solar and we have a wind-driven vent as a redundancy measure.

We've had it for over 3 years and it hasn't given us any grief. We've had no complaints from visitors and overall people have been most impressed! People possibly expect it to be like a smelly longdrop, but its a whole lot more pleasant. 

The toilet gets continuous part-time use with some peak loading on event days - we were worried about overuse but this hasn't happened.

Everybody pitches in with maintenance, which is easy and not distressing. It is actually impressive how little time is spent on maintenance - the compost is raked once a month and after 3 years we still haven't had to empty the toilet!

When we do empty it eventually, we are planning to bury the compost in flower and bush plant beds.

Overall, we are very satisfied with the Clivus Multrum CM8 and Dylan from WCTNZ was always helpful when we were enquiring about it."

— Louise and Diana, Huia Road Horse Club

"Awesome Walks is a new hospitality business in the Waitakere Ranges and needed bathroom facilities for use by our guests.

After helpful consultation with Dylan we installed an Ecolet Waterless Composting Toilet and are extremely pleased with our decision. As well as being waterless, the system (contrary to my preconceived fears) is also completely odourless, easy to operate, clean and hygienic, and positively commented on and reviewed by our guests.

We integrated the unit into a quirky setting, camouflage the vent pipe and make a real feature of it. We are thrilled with the result!"

— Alec and Philippa Mandis, Awesome Walks

"We are off-grid and live in a house truck. We wanted a cost effective system that was environment friendly with as lower maintenance as possible and was mobile/relocatable. We have a Clivus Multrum CM HP.
 
Installation instructions were well detailed and very practical. The installation proved to be a fun activity for a recently retired couple. The final result is a beautiful toilet to use inside and we enjoy our flushless experience.

The toilet is easy to keep clean and absolutely no smells when making a deposit.

Teething Problems with occasional odours:

• Needing to install an additional fan required for the southerly wind. All other wind directions are fine which is great as we can have strong winds!
• Learning to use the stirrer to it's potential.
• Finding water in the flexi hose part of the air vent system therefore blocking the air flow.
• Finding straw in the air vent above the fan, another air flow restriction.

We decided to buy from WCTNZ because they had the best information and their video tutorial show you how their system works. They were very helpful and patient towards a prospective customer, sorting out the best option for us, then checking our order to ensure we received what we were expecting to receive.

We phoned two times during our installation and their genuine reply always sorted out our difficultly.
Our communication with the team at WCTNZ has always had a quick response and their ability to install confidence is fantastic!

We do recommend WCTNZ for all the above and to promote the fact that we can all personally take responsibility for the care of the planet.

Thanks again team for your patience."

— Christine and Brent, South Canterbury (1.1km inland from the coast)

"We highly recommend this composting toilet. Having had the Clivus toilet now for over a year we have found it to be a 100% improvement on the mulching composting toilet we had previously. Our tenant is very happy with it. Clivus is an extremely user friendly system and easy to install.

NO odor, no hassle, easy to clean. Looks like a normal toilet , can use like a normal toilet, except no flushing, which saves on water bills.

We would use this for most house hold situations. Great."

— Richard & Christine Robinson

"I can thoroughly recommend Dylan at Waterless Composting Toilets WCT.

Having no knowledge of compost toilets I phoned around and e mailed a few companies.

Dylan promptly replies to my request with a phone call. He asked me what my needs were and found an economical match for me in the CM2. We had no power to the site and Dylan quickly came up with a solution for the vent. He also educated me on how to look after the composting side and what my needs would be for the compost bin arrangement. What impressed me was that he was not about selling a product, he was concerned with following through on a process so the whole thing worked to my advantage. He also suggested other biophilic possibilities and we discussed wind and solar power at length. Dylan is very knowledgeable about the things we should be doing as well as simplifying the understanding and the economics. Thank you Dylan Timney at WCT."

— Sally Freebairn, kiwicompass.co.nz

"Dylan at Waterless Composting Toilets NZ has customer service perfected. After buying a competitors system it wasnt long before the problems began, after receiving little support from my supplier I turned to Dylan.

He took the time to listen to my problems and suggested of a cost effective solution. I would recommend Waterless Composting Toilets NZ to anyone looking to buy composting toilets, I wish that I had bought their system in the first place!"

— Morgan Balderstone

"From my first contact with Waterless Composting Toilets (WCT) I received friendly, informative service in a prompt manner. My partner and I received personal assistance to help us choose the right system for us.

Even though we went for one of the less expensive models we still received service as if we were purchasing from the top end of the range. When we encountered some teething problems (due to our location rather than the system itself) Dylan from Waterless composting toilets made it his personal mission to help us get our system working at an optimum level.

The after purchase service we received was excellent and I would highly recommend both the products and the after care service of this company."

— Lisa, Waiheke Island

"I bought the Sun-Mar GTG compost toilet after researching ease of installation and use. 

It’s installed in my caravan located in Coromandel. We have limited water supply so another reason for choosing a compost toilet. We bought a cheap camping compost loo and trialed it for a few months to make sure there’d be no issues with smell, then the Sun-Mar for a more permanent toilet. 

I’d recommend the Sun-Mar GTG it meets all our requirements perfectly. From its design to easily to keep clean, I’ve had no issues with it plus had no issues with installation, found it very easy to install. 

I’d purchase from WCTNZ again the toilet arrived in perfect condition and didn’t have to wait long for delivery."

— Carol, Coromandel

"I was having fly and smell issues with my batch compost system, which had been supplied by another company and they were being incredibly unhelpful (I regret dealing with them).

Dylan at WCTNZ was able to educate me and gave me a few solutions to try even though the system isn’t one that WCTNZ supplied. I ended up buying a second fan which has solved the problem.

I HIGHLY recommend Dylan and WCTNZ, he is filled with knowledge, friendly and helpful. I will be purchasing through this company again and definitely will be recommending to others."

— Emily

"I've had my Clivus Multrum composting toilet system for close on 10 years now. During that time the household has had from 2 people up to 6 people living here at any given time, but in the last 3 years only 2. It has handled the capacity rather well, I must say. It has always fallen to me to maintain the system. Basically, just raking once every 2 months or transferring a wheel barrow load of composted material to a couple of compost bins once a year.

When purchasing a compost system bigger is better so buy as big as you can for your situation. I installed mine in a day with the help of a friend to lift it as they're not heavy but awkward for one person. We weren't in a hurry. 

The wood shavings work well by introducing carbon into the mix so it breaks down before being transferred to the garden, and I'm so pleased I'm not having to use precious water to flush a toilet as I'm on rain catchment where I am. I also don't have the problems of failed septic systems or the pump out and service fees and odours many people experience. I've worked for a septic cleaning and servicing company for the past 8 or so years up until recently as septic systems are the norm where I live, and have never needed any of their services. I suppose you'd call me a Shitologist haha

All in all I'm very happy with the Clivus Multrum Composting Toilet System and the back up support by WCTNZ."

— Mike, Waiheke Island